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Frequently Asked Questions

What is computer room cleaning?
The removal of dust, debris, static and other contaminants from the computer environment followed by antistatic treatment.

Why do we need our computer room cleaned?
I.T. industry research has concluded that around 70% of hardware & storage failure are caused by environmental factors such as humidity, room temperature and dust particles (concrete dust, carbon dust, metallic dust and paper dust etc.). These are just some of the elements that threaten computer mainframe and storage equilibrium.

What are the benefits of computer room cleaning?
A structured environmental cleaning programme, normally quarterly or six-monthly, would help to keep dust and static levels to a minimum within your I.T. facility. Lower dust and static levels would in turn result in reduced failure rate, consistent availability of data and greater reliability and productivity. There are also aesthetic benefits of a regular programme - a cleaner environment for staff and visitors.

Will our day to day operations be affected during the Procare service?
Not at all. 99% of Procare services are undertaken in 'live' environments. All Procare staff are fully trained to be aware of potential hazards within sensitive areas. We always err on the side of safety and will ensure that your operations will continue to run smoothly whilst the clinical clean and antistatic treatments are in progress. Steps will be taken to ensure that temperature and humidity levels remain consistant.


Can we utilise our site office cleaners to decontaminate our computer room?
Yes you could, but this would not be advisable. Our advice is to beware of office cleaning companies who say they can undertake sensitive area cleaning. Computer room cleaning and office cleaning are very differant operations. The techniques, disciplines, equipment and materials utilised when servicing computer rooms are not the same as those of office cleaning.

How can we justify the extra cost of an environmental cleaning programme?
'Downtime can cost between £50,000 and £500,000 an HOUR' - IBM TODAY. Compared to these costs, the cost of a structured environmental cleaning programme is negligible.

How can we obtain a quotation of costs for an environmental clean of our computer room or data centre?
Contact us today and our Operations Manager will arrange to survey your facility and provide you with a detailed report on the area condition with an itemised quotation to bring the room up to 'installation standard'. The survey, survey report and quotation will be provided FREE OF CHARGE.


 

ProCare Computer Cleaning - Telephone: +44 (0) 115 981 5645   Email: info@procarecomputercleaning.co.uk
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